The appliance of applied sciences in managing and operation actions has been amongst prioritised options that the Hanoi Transportation Company (Transerco) has rolled out to enhance the standard of its public bus providers over the previous years.
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| This yr, Transerco will put together for the usage of inexperienced power for its bus fleet (Picture: VNA) |
Hanoi (VNA) – The appliance of applied sciences in managing and operation actions has been amongst prioritised options that the Hanoi Transportation Company (Transerco) has rolled out to enhance the standard of its public bus providers over the previous years.
Thus far, all buses operated by Transerco have been outfitted with GPS gadgets, enabling the corporate to regulate operations of buses, gathering and analysing knowledge, giving measures to minimise violations throughout bus operations, and designing appropriate coaching programs for drivers and workers to reinforce service high quality.
Not too long ago, Transerco has constructed a sensible operation centre and established a Name Centre and a hotline to offer well timed data and help to clients and obtain their suggestions on its bus providers. In line with the corporate, a survey it has carried out lately revealed that its clients present excessive degree of satisfaction in regards to the agency’s response to their requests.
On the identical time, timbuyt.vn, a free cell app that gives details about the routines of all bus routes, bus stops and bus frequency, has been out there on each Android and IOS, utilizing Vietnamese and English, making it simpler for passengers to search out finest plan for his or her journey. Passengers can even e-book month-to-month bus tickets through the app.
Transerco has allowed cashless cost utilizing QRcode of VNPay on numerous routes.
Alongside, Transerco has additionally utilized numerous software program for the administration of various levels of its operations.
Within the coming time, the corporate plans to proceed investing in IT software and upgrading underway apps to satisfy clients’ demand and provides passengers finest entry to its bus providers, heading to a sensible, fashionable and sustainable public transport system in Hanoi. This yr, Transerco will put together for the usage of inexperienced power for its bus fleet.