Optimising effectivity within the workforce

Which sectors in Vietnam are dealing with challenges round hiring and retaining a professional workforce, in addition to holding tempo with technological improvements?

Christanto Suryadarma, Southeast Asia (SEA) gross sales vp, Zebra Applied sciences Asia Pacific

Human sources are helpful property for manufacturing enterprises, but they’re simply lured away when higher alternatives come up. The primary causes for workers leaving are due to low salaries, inferior coaching programmes, and the usage of out of date applied sciences and gear by their corporations. As such, Vietnamese enterprises are experiencing a scarcity of mechanical engineering staff.

Within the not too long ago introduced Provincial Aggressive Index 2022, discovering managers and supervisors was flagged as being far more troublesome than hiring low-skilled labour. Technical and engineering fields are experiencing a scarcity of expert, skilled, and technically certified staff, moreover restricted technological functionality, despite the fact that many enterprises provide lodging advantages and have an excellent welfare regime.

Which options ought to companies give attention to to optimise productiveness and effectivity of their workforce?

Warehouse operations of all sizes have been underneath immense stress to maintain up with each client and business clients’ customisation expectations and the rising want for velocity ever since omnichannel gross sales fashions emerged a decade in the past.

Notably, Vietnam’s e-commerce has been on the rise. In accordance with the Vietnam E-commerce and Digital Economic system Company underneath the Ministry of Business and Commerce, the income of e-commerce in Vietnam within the first six months of 2023 has reached $10.3 billion, up 25 per cent on-year, accounting for 7.7 per cent of the nation’s income.

One of many key components within the robust growth of Vietnam’s e-commerce is logistics. Modernising warehouse administration by making use of new applied sciences is taken into account as an necessary drive to enhance productiveness and operational effectivity.

Warehouse maturity mannequin framework

To assist enterprises higher perceive the complexities of modernising warehouse operations, Zebra developed the Warehouse Maturity Mannequin, which is a five-phase framework that goals to speed up warehouse modernisation plans strategically.

Regardless of which part companies are in, there might be new methods to trim steps from workflows, enhance productiveness charges, handle their expertise investments, and use knowledge and automation to make operations extra worthwhile throughout the warehouse.

In the end, there isn’t any one-size-fits-all resolution that companies can undertake to unravel all their issues. What resolution to undertake actually is dependent upon the part they’re in and the challenges they’re dealing with. Due to this fact, it’s essential to work with a trusted IT associate who works to grasp the challenges earlier than arising with a tailor-made resolution to go well with their wants.

As a world chief in progressive digital options, {hardware} and software program, how can Zebra help companies of their journey to digitalise their workforce?

Zebra has been empowering the entrance line of companies, together with retailers, for greater than 50 years. As an organization that believes in innovation, we make investments as much as 10 per cent of our annual income in analysis and growth ($567 million in 2021), and have additionally expanded our product portfolio by means of strategic acquisitions to bolster our product choices all through the years.

As such, Zebra has an in depth portfolio of end-to-end options (each {hardware} and software program) to cater to the various wants of our clients. Moreover, we work intently with greater than 10,000 companions throughout over 100 international locations, to higher perceive the wants of our clients earlier than providing them tailor-made options that actually cater to their wants on their journey to digitalise their workforce.

Zebra service centre in Vietnam

Zebra additionally has a Round Economic system Programme that promotes sustainability by means of the buy-back of choose Zebra-branded cellular computing gadgets, sale or rental of Zebra-certified refurbished gadgets, and recycling companies for gadgets now not in use. The scheme reduces the environmental affect of normal product lifecycles within the provide chains of each Zebra and its clients.

Might you share some regional case research about empowering staff with digital instruments to optimise productiveness and effectivity?

Zebra has an in depth buyer community within the Asia-Pacific area, and we’re proud to help them with our options with the intention of optimising the productiveness and effectivity of their enterprises.

One in every of our clients from Malaysia is Alpro Pharmacy, which is a prescription pharmacy chain with greater than 200 retailers in Malaysia. It launched Zebra’s cellular computing and RFID options to digitalise its guide stock administration system to advance its fast-growing enterprise.

The answer has since enhanced Alpro Pharmacy’s effectivity by roughly 80 per cent and improved its total accuracy by means of lowering human errors. It’s estimated that the digitalisation has improved its enterprise capability five-fold and has helped meet elevated orders with its present workforce, leading to a greater expertise for purchasers throughout each on-line and offline channels.

One other instance could be Udon Thani Hospital, a multi-speciality, premier hospital in northeastern Thailand, which efficiently deployed Zebra’s desktop printing and scanning resolution to digitalise its affected person registration course of. The answer has helped to extend the hospital’s effectivity and accuracy by an estimated 20 per cent whereas lowering human errors.

What actions can the Vietnamese authorities take to encourage companies to empower their workforce with digital abilities?

The Vietnamese authorities is already engaged on this. In 2020, the Vietnamese authorities referred to as for basic and complete reforms in digital transformation to boost labour productiveness and the competitiveness of each enterprises and the nation.

One of many targeted areas in its nationwide technique is to extend the digital financial system’s share of GDP from the present 14 per cent to twenty per cent by 2025. Sure programmes and platforms have been launched to assist the nation obtain its objectives by elevating consciousness, popularising abilities, and creating human sources for nationwide digital transformation by 2025, and past.

Because the Vietnamese financial system undergoes digital transformation, there might be an elevated want for companies to digitalise their operations and equip their front-line employees with expertise that may assist them do their jobs extra effectively and successfully. That is the place corporations like Zebra can play a task by bringing them the suitable expertise.

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