Gianluca Fiume, basic director of Piaggio Vietnam and president of Piaggio Asia-Pacific

How vital is that this AEO certification to Piaggio Vietnam?

The AEO certification from the Common Customs Division of Hanoi marks a pivotal milestone in Piaggio’s journey in Vietnam, which started in 2007. We see this certification as not merely an achievement, fairly, it signifies an elevated degree of our manner of working and professionalism. For Piaggio Vietnam, progress is not an endpoint however a perpetual quest for self-improvement {and professional} excellence.

This certification serves an acknowledgement of our utmost compliance with customs requirements set by Vietnamese authorities. Vietnam’s enterprise neighborhood, notably foreign-invested enterprises, has validated the importance and status of this certification, which have been awarded to solely 75 choose enterprises up to now. This reinforces Piaggio’s credibility and pivotal foothold as a member of this privileged group.

Removed from being a fruits, this AEO certification signifies a brand new chapter brimming with alternatives for development and innovation. It energises us when it comes to our company picture and readiness to deal with future challenges head-on.

As a famend scooter and bike producer worldwide, Piaggio Vietnam thrives on such milestones, fuelling our willpower to excel in adversity.

What degree of effort and coordination went into receiving the AEO certificates?

Once we obtained the notification that we have been to be assessed for the AEO, I used to be thrilled and happy with the dedication and intensive collaboration throughout numerous groups inside our organisation. Their efforts and constructive power play an important position in our achievements in the present day and tomorrow.

The administration, finance and controlling, and logistics departments have been the principle gamers accountable, as they fostered collaboration and synergy among the many different departments. We refined a number of procedures and developed revolutionary methods of working, and we have seen vital enhancements for the reason that preliminary evaluation two years in the past, particularly in the case of coping with customs, making certain that we meet the very best requirements of the related rules.

We have now dedicated ourselves to sustaining this degree of excellence completely. Piaggio has been round for 130 years, and we’ve maintained our robust fame throughout that point. It is in our DNA.

We’re happy with our progress up to now, however we see it as only the start as a result of we’ve many concepts for additional enchancment. Whatever the degree we’re at in the present day, we purpose to be a greater model of ourselves day by day.

What does this certification imply to the bigger Piaggio model?

We have already held a celebration with the whole administration staff, extending past Vietnam and throughout Asia.

At Piaggio, we treasure and empower our “Individuals” as Piaggio’s fifth iconic model, along with Vespa, Piaggio, Moto Guzzi and Aprilia, since their development has been the important thing achievement in our transition to a customer-centred modality. Our individuals, bodily and emotionally, evolve in tandem with our merchandise. Greater than a car producer, we engineer feelings on two wheels to offer excellent buyer experiences. This certification will present a stimulus, additional motivating our individuals to be a part of our exhilarating journey throughout Asia.

We’re honoured to be among the many choose few corporations in Vietnam to be chosen and obtain this certification. It displays our staff’s dedication to excellence and serves as a testomony to our dedication. This achievement additionally strengthens our fame and instils a deeper sense of delight and motivation amongst our staff members.

Past the popularity, the certification signifies our unwavering dedication to steady enchancment and our ongoing pursuit of significant relationships with our supporters. It encourages our staff and reinforces our mission to unfold pleasure and emotion all through Asia.

What now’s the subsequent problem for Piaggio?

As we proceed our journey, we concentrate on figuring out the subsequent steps in our development and improvement. We have made vital progress, and we’re dedicated to ongoing enchancment.

In enterprise, challenges and alternatives go hand in hand, and it finally relies on your perspective whether or not you see challenges as obstacles or as avenues for progress.

I am a ‘the glass is half-full’ form of individual. Now we have been available in the market for therefore a few years that we’ve an excellent sense of alternatives. For us, the problem is easy methods to enhance on excellence.

Piaggio was awarded the Authorised Financial Operator (AEO) certification

What technique will Piaggio implement to take care of momentum and achieve extra achievements or different certifications?

The AEO certification is a big milestone, however it’s only one step on our thrilling journey. Our imaginative and prescient embraces the idea of being “spotless”. This core technique goes past mere excellence, striving to be distinctive at each touchpoint, from product design to buyer expertise.

The technique is a endless quest for enchancment, fuelled by steady innovation and empowered people. It’s a steady evolution, the place spotless isn’t a vacation spot however a mindset, pushing boundaries and difficult ourselves to always redefine what’s doable.

The spotless technique additionally signifies our unwavering dedication to delighting and wowing our supporters and clients. We view the market not as a transactional house however as an ongoing dialog, akin to the Vietnamese saying “Hen hole lai” (“See you once more”), emphasising the enduring nature of the connection with our clients. By way of this dialog, we attempt to persistently surpass expectations and supply emotionally significant experiences that encourage them to specific themselves and shine in their very own gentle.

Architecting the long run with emotion and creativity In February, Piaggio Vietnam obtained a brand new funding certificates from Vinh Phuc authorities for manufacturing unit enlargement in 2023-2024. Gianluca Fiume, president of Piaggio Asia-Pacific, defined to Hoang Minh why this transfer and different investments illustrate the significance of Vietnam within the improvement technique of Piaggio Group.

Piaggio Vietnam honoured by Common Division of Vietnam Customs Piaggio Vietnam has been recognised with the designation of the Authorised Financial Operation (AEO) by the Common Division of Vietnam Customized, in compliance of worldwide commerce requirements and excessive degree of enterprise ethics.